Am I locked into any type of contract?
Not at all, you are enrolled on a month to month membership and can cancel anytime – hassle-free.
Are there any hidden fees? Seriously, No.
No hidden fees. The package price is exactly what you pay monthly. All taxes and fees are included in that price.
What is your 15 work days money back guarantee?
All our plans come with a full 15 work days money back guarantee, cause who works on weekends?
If after several design requests, you still don’t think ManyPixels is the right fit for you, we will refund 100% of your initial membership fee. During the trial period you are not entitled to receive Source files (PSD, AI, INDD, FIG, SKETCH)
Do I own all the rights to the designs?
Yes. All of our work is done for you and for you only. You have complete ownership of the files as soon as you received them and are free to use them as you please.
Source files (PSD, AI, INDD, FIG, SKETCH) are always included along with PNG, JPEG, SVG & PDF. Except in trial period.
What turnaround times should I expect?
Our turn-around time depends on the project and the number of revisions. Usually, it’s between 24 – 48 hours for most projects. More complex design project such as a website/app, landing page, pitch decks, infographics, and multi-page booklets will require more time.
What kind of designs can I request?
Our team is composed of awesome graphic designers, logo designers, illustrators and UI designers. With such a variety of talents, there is not much we can’t do. Branding, logos, websites, landing pages, social graphics, ebooks, illustrations, icons, GIFs, infographics, etc. You can have a look at our full Scope of Service here. Note that we can also do coding (CSS, HTML, JS) and video editing.
Are unlimited requests and revisions really unlimited?
With a cutcue subscription, you can request as many graphics as you’d like and our designers will work on the requests in your queue every business day. If we don’t get it right the first time, then no sweat — revisions are unlimited, too. OR
With all our plans, you can submit as many design requests as you would like and our designers will work on it every business day. Revisions are unlimited too! Regardless of how many requests or revisions you submit, the price stays the same. You are only limited in terms of speed as we are real humans doing real work but can always upgrade to our Business plan to have 2 designers working on your account everyday.